Free
For tinkerers and first installs.
$0
Free forever
- Up to 100 products
- 1,000 shopper sessions / month
- Rule-based recommendations
- Basic analytics
- Community support
PRICING
Simple pricing.Scales with you.
Start free. Add the AI when you're ready. Pay only for what you use.
Starter
For small brands and creator stores.
$41/ mo
Billed annually
- Up to 1,000 products
- 10,000 shopper sessions / month
- AI shopping assistant — standard model
- Personalized recommendations
- Email support
Growth
For brands scaling past product-market fit.
$166/ mo
Billed annually
- Up to 10,000 products
- 50,000 shopper sessions / month
- AI assistant — advanced model
- Conversion analytics & funnels
- A/B testing (beta)
- Priority support
Scale
For high-volume stores and multi-brand teams.
$499/ mo
Billed annually
- Up to 50,000 products
- 250,000 shopper sessions / month
- Custom-tuned assistant
- Team seats & roles
- Webhooks & advanced API
- Priority support with 4h SLA
Enterprise
For retailers and platforms.
Contact
Custom pricing
- Unlimited products & sessions
- Dedicated model deployment
- SSO / SAML, SCIM, audit logs
- Custom DPA, SCCs, data residency
- 99.99% SLA + named CSM
- Implementation services
All plans priced in USD. Taxes calculated at checkout by Paddle.
FOR CREATORS
Creators pay a flat fee or share revenue.
Pick the option that fits how you run your store. You can switch once per quarter.
COMPARE PLANS
Every feature, side by side.
| Feature | Free | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Catalog & volume | |||||
| Products | 100 | 1,000 | 10,000 | 50,000 | Unlimited |
| Shopper sessions / month | 1,000 | 10,000 | 50,000 | 250,000 | Unlimited |
| Storefronts / workspaces | 1 | 1 | 3 | 10 | Unlimited |
| AI assistant | |||||
| Rule-based recommendations | Included | Included | Included | Included | Included |
| AI shopping assistant | Not included | Standard model | Advanced model | Custom-tuned | Dedicated deployment |
| Conversation memory | Not included | Included | Included | Included | Included |
| Custom brand voice | Not included | Not included | Included | Included | Included |
| Analytics & optimization | |||||
| Basic analytics | Included | Included | Included | Included | Included |
| Conversion funnels | Not included | Not included | Included | Included | Included |
| A/B testing | Not included | Not included | Beta | Included | Included |
| Exports & webhooks | Not included | Not included | Not included | Included | Included |
| Security & operations | |||||
| Email support | Community | Included | Priority | Priority, 4h SLA | Named CSM |
| Team seats | 1 | 2 | 5 | 15 | Unlimited |
| SSO / SAML / SCIM | Not included | Not included | Not included | Not included | Included |
| Audit logs | Not included | Not included | Not included | 30 days | 1 year |
| DPA, SCCs, data residency | Not included | Standard DPA | Standard DPA | Standard DPA | Custom |
| Uptime SLA | Best-effort | 99.9% | 99.9% | 99.9% | 99.99% |
Need something custom? Let's design the right plan together.
Learn MoreFAQ
Answers to the common questions.
What counts as a shopper session?
A unique visitor interacting with Marti during a 30-minute window on one of your storefronts. Multiple pages in the same session don't add up — it's one session.
Is there a free trial on paid plans?
Yes. Starter, Growth, and Scale include a 14-day trial with full features and no credit card required. You can also stay on the Free tier forever.
What happens if I go over my plan limits?
Marti keeps running. We'll email you when you cross 80% of your monthly limit, and again at 100%. We won't downgrade the assistant or block traffic mid-session. If you regularly exceed limits we'll suggest an upgrade — no automatic overage charges.
Can I cancel anytime?
Yes. Cancel from your settings and you keep access until the end of the billing period. Annual plans have a 30-day money-back guarantee on the first payment. See our Refund Policy for detail.
Do you charge a setup fee?
No. Self-serve plans are live the same day you sign up. Enterprise may include paid implementation services, scoped on the order form.
Which AI models do you use?
A blend of OpenAI, Anthropic, and Google models, routed based on the task. Enterprise customers can pin to a specific provider or deploy a dedicated model for data-residency reasons.
Do you train your models on my data?
Our LLM providers don't train their public models on your data. We do train Marti-specific models on de-identified, aggregated data from the service. You can opt out by emailing marti@martimart.com, and Enterprise customers can set this as a default in their DPA.
GET STARTED
Start free, or talk to someone.
Every plan takes minutes to set up. Enterprise takes one call.